Be Di Carlo
At Di Carlo Salon & Barbershop, we pride ourselves on having the best, most well-trained, customer-focused staff in the industry. To be considered to join the team, an applicant must demonstrate the following traits: creativity; exceptional skills (cut and color techniques); a friendly, upbeat personality; dedication to customers; and ability to follow processes that lead to success. The Stylist/Barber/Barberette’s daily activities include: providing basic (men’s & women’s cut/color) and specialty services (waxing, make-up, styling); customer service, including effective communication of the benefits of our products, services & add-on services to the client; up selling and cross-selling add-on services; working as part of a team; training hard to be the best; and following our proven processes to ensure the client keeps coming back.
The Front Desk Coordinator is the heart and soul of the salon. The Front Desk Coordinator keeps the salon organized and running on time. This position requires more than just answering phones it requires a person that is exceptionally organized and efficient, able to follow processes and work in a team environment.
These values coincide with our Salon Mission, Salon Vision and Stylist Mission Statements. It’s up to management to emphasize and coach these values every day to drive staff buy-in and achieve desired results.
- 5-Step Customer Experience
- Cross Sell Process
- Loyalty Program
- Complimentary Bang Trim between Services
- Complimentary 14-Day Clean Up for men
- Men’s and Women’s Package Guarantee policies
At Di Carlo Salon & Barbershop, our mission is to provide a fully immersive, customizable salon experience that goes far beyond a simple haircut. Offering an extensive and affordable range of packages, services, and add-ons paired with products from high-end brands, we’re committed to being the key destination for all your salon and barbershop needs.
We believe and follow our core values and processes to ensure the customer has a consistent, quality service that is unrivaled. Our core processes and values ensure the client is offered every service available to help them look their best, delivered by the greatest, most highly trained and customer-oriented staff in the industry. We pride ourselves on the value we deliver to every client by offering our exclusive “14-Day Clean Up,” “Complimentary Bang Trim,” “Loyalty Program,” and our “Men’s and Women’s Package Guarantee” policies. We strive to make every visit better than the last and we work hard to get the customer in and out, on time and looking their best.
We believe that a great business is about more than just the bottom line. It’s about providing great service at great prices, and empowering people to live a better life. We foster an environment of self-confidence and self-esteem for our customers as well as our staff, founded on the principle that personal appearance is a reflection of—and a doorway to—self-empowerment. That’s what makes us more than just a cut above, and why we continue to earn lifelong customers.